Role-Specific Soft Skills
The fast and easy way to assess your candidates' soft skills matched to specific industries. Get accurate insights for every role.
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Untimed
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100 questions
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Fair and valid science
Trusted by Monzo, EDF, and more
Soft skills matter, but CVs and interviews miss them.
Our business psychologists built this soft skills questionnaire to measure key behaviours quickly and consistently. It’s designed to best-practice standards, so results are fair, valid, and reliable.
Adaptive testing keeps it short while fitting roles from apprentice to CEO. Compare candidates to global norm groups, or use your own benchmarks.
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Fast shortlisting
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More accurate decisions
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Better candidate experiences
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Improved quality of hire
- Resilience and communication roles
- People skills, judgement, and delivery focus
- Organisation, process-focus, and reliability
- Any role requiring strong learning ability
How we know this assessment works
Role-specific soft skills tests identify the soft skills that energise people and help them perform at their best at work. They add a positive, evidence-based view of fit, helping you predict who is most likely to thrive in a role, not just who can do it.
Consistent results you can trust
Shows strong reliability across all scales, supporting consistent shortlisting and hiring decisions. Person reliability scores all exceed the accepted .70 threshold, with observed values ranging from .92 to .97.
Proven to measure numerical ability
TPAQ scales were validated against established measures including the IPIP-NEO-120, HEXACO, and other recognised constructs. Correlations are reported as moderate to very large, with all reported correlations significant at the 0.001 level.
Fair and robust by design
Tested for group differences across gender, age, and ethnicity. Reported effect sizes were small to negligible, and none exceeded 0.5, indicating no evidence of practically significant differences in the groups analysed.
Suitable for all roles and levels
Our qualified in-house business psychologists have been developing psychometric tests for over 10 years. They push for innovation and are regular lecturers at Birkbeck, University of London. Our psychologists have developed advanced expertise in the latest psychometric methods including item response theory including the Rash model. Our expertise means we are often used by other psychometric test publishers to help them build or improve their psychometric assessments. By working with Test Partnership you get industry-recognised expertise from qualified business psychologists.
Our psychologists use the latest psychometric test models including item response theory (IRT) to ensure accurate test scores. Our assessments have industry-leading reliability and validity properties, so you can have confidence in the outcomes. The results you get from our assessments have been demonstrated through research to be highly accurate which means you get actionable insights into your candidates' performance. By working with Test Partnership you get confidence in your data.
All our assessments have robust evidence to prove they do not adversely affect protected groups. Our test development process includes trialling our questions on tens of thousands of participants from mixed backgrounds, and our research shows 'Cohens d' effect sizes better than industry best-practice. You can use our assessments safe in the knowledge that they are fair and inclusive.
Sample reports and questions
Review real sample reports and try example questions to see exactly how the assessment works in practice — from the candidate experience through to the hiring insights.
Downloads
The Soft Skills Questionnaire competencies
Interpersonal Skills - An administrative professional’s propensity towards effective, careful, and goal directed interpersonal communication. Measures the following sub-traits: Negative Expression, Positive Expression,Social Tact,Socially Comfortable.
Organised and Focused - An administrative professional’s propensity to manage their workload, avoid distractions, and use their time efficiently. Measures the following sub-traits: Initiative, Energetic, Methodical, Goal Focus.
Process Orientation - An administrative professional’s disposition towards systems, procedures, and formal processes. Measures the following sub-traits: Cheerful, Cooperative, Empathetic, Social Tact.
Teamwork - An administrative professional's propensity to form interpersonal connections with their team members. Measures the following sub-traits: Cooperative, Sociable, Positive Expression, Connection Seeking.
Trustworthy - An administrative professional’s propensity towards honesty, fairness, and adherence to one’s moral principles. Measures the following sub-traits: Fairness, Honesty, Principled, Trusting.
Communication and Listening - A customer service professional’s proclivity towards interpersonal communication. Measures the following sub-traits: Positive Expression, Assertive, Outgoing, Sociable.
Organised and Thorough - A customer service professional’s propensity to remain focused, diligent, and proactive. It also ensures that customer service professionals pay attention to detail, displaying a careful approach to tasks. Measures the following sub-traits: Diligence, Discipline, Methodical, Initiative.
Providing Great Service - A customer service professional’s propensity to connect with their customers, understand their challenges, and to make their customers’ needs their number one priority. Measures the following sub-traits: Cooperative, Altruistic, Sympathetic, Empathetic.
Positivity and Optimism - A customer service professional’s propensity to remain positive, cheerful, and energetic. Measures the following sub-traits: Positivity, Cheerful, Energetic, Emotional Awareness.
Resilience and Stress Management - A customer service professional’s propensity to remain emotionally consistent, optimistic, and in-control during periods of stress. Measures the following sub-traits: Collected, Confidence, Self-Directed, Self-Esteem.
Achievement-Oriented - A finance professional's level of drive, motivation, and desire to achieve their set objectives. Measures the following sub-traits: Drive Goal, Focus, Perseverance, Persistence.
Communication and Influence - A finance professional's propensity to express themselves clearly and confidently. Measures the following sub-traits: Positive Expression, Assertive, Outgoing, Social Tact.
Objective and Rational - A finance professional's propensity to think clearly, unencumbered by irrational thoughts or hot cognition. Measures the following sub-traits: Free-Thinking, Inquisitive, Complexity, Perspective.
Planning and Organising - A finance professional's propensity to display a structured, methodical, and organised approach to their work. Measures the following sub-traits: Diligence, Discipline, Methodical, Vigilance.
Resilient and Adaptable - A finance professional's propensity to manage stress, avoid burnout, and adapt to disruptive change. Measures the following sub-traits: Collected, Confidence, Self-Directed, Self-Esteem.
Emotional Intelligence - A human resources professional’s propensity to understand emotion and interpersonal communication. Measures the following sub-traits: Empathetic, Emotional Awareness, Intuitive, Sympathetic.
Interpersonal Skills - A human resources professional’s propensity to communicate carefully, effectively, and diplomatically with other people. Measures the following sub-traits: Negative Expression, Positive Expression, Social Tact, Socially Comfortable.
Organised and Focused - A human resources professional’s propensity to manage their workload, avoid distractions, and use their time efficiently. Measures the following sub-traits: Initiative, Energetic, Methodical, Goal Focus.
Principles and Ethics - A human resources professional’s disposition towards morality and adherence to ethical principles. Measures the following sub-traits: Principled, Fairness, Honesty, Consideration.
Process Orientation - A human resources professional’s disposition towards systems, procedures, and formal processes. Measures the following sub-traits: Fairness, Discipline, Vigilance, Routine-Orientated.
Adaptable and Resilient - A sales professional’s propensity to manage stress and handle pressure in high-stakes sales roles. Measures the following sub-traits: Collected, Confidence, Self-Directed, Self-Esteem.
Client Focus - A sales professional’s propensity to build a meaningful rapport with their clients, make the client’s needs a high priority, and take a genuine interest in the issues that they face. Measures the following sub-traits: Cheerful, Cooperative, Empathetic, Social Tact.
Communicative and Engaging - A sales professional’s interpersonal skills, their propensity to exert their influence to convince others. Measures the following sub-traits: Positive Expression, Sociable, Outgoing, Assertive.
Enterprising - A sales professional’s motivation to achieve their goals and display a competitive spirit. Measures the following sub-traits: Drive, Goal Focus, Perseverance, Persistence.
Proactive and Attentive - A sales professional’s propensity to remain focused, diligent, and consistent on a daily basis. Measures the following sub-traits: Initiative, Diligence, Discipline, Methodical.
Adaptable and Flexible - A manager’s propensity to deal with stress, accept transformational change, and adapt during times of high pressure. Measures the following sub-traits: Methodical, Diligence, Discipline, Initiative.
Emotional Intelligence - A manager's propensity to understand emotions and interpersonal interaction. Measures the following sub-traits: Fairness, Honesty, Principled, Empathetic.
Industrious - A manager's propensity towards hard work, achievement motivation, and persistence in their efforts. Measures the following sub-traits: Social Tact, Outgoing, Sociable, Influence.
Influential - A manager’s propensity to exert influence, control social situations, and carefully navigate the interpersonal realm. Measures the following sub-traits: Self-Confidence, Assertive, Socially Comfortable, Social Confidence.
Organisation - A manager's propensity to adopt a structured, planned, and systematic approach to their work. Measures the following sub-traits: Collected, Confidence, Self-Directed, Self-Esteem.
Adaptability and Resilience - An apprentice’s propensity towards effective stress management, an acceptance of change, and a willingness to change personally. Measures the following sub-traits: Collected, Confidence, Self-Directed, Self-Esteem.
Interpersonal Skills - An apprentice’s propensity towards effective, careful, and goal directed interpersonal communication. Measures the following sub-traits: Social Tact, Socially Comfortable, Positive Expression, Outgoing.
Problem Solving - An apprentice’s propensity towards innovation, idea generation, and outside the box thinking. Measures the following sub-traits: Long-term focused, Creativity, Innovation, Need for Cognition.
Willing to Learn - An apprentice’s propensity towards intellectual curiosity, flexible thinking, and a drive to acquire knowledge. Measures the following sub-traits: Inquisitive, Free-Thinking, Curiosity, Cognitive Flexibility.
Work Ethic - An apprentice’s propensity towards a high level of effort, achievement motivation, and a drive to succeed. Measures the following sub-traits: Drive, Goal Focus, Initiative, Perseverance.
Adaptability and Resilience - An engineering professional’s propensity to cope with stress and remain level-headed during particularly trying times. Measures the following sub-traits: Collected, Confidence, Self-Directed, Self-Esteem.
Analytical - An engineering professional’s propensity to carefully analyse and evaluate information. Measures the following sub-traits: Free-Thinking, Inquisitive, Methodical, Vigilance.
Dedication and Commitment - An engineering professional’s motivation and staying power when completing difficult tasks. Measures the following sub-traits: Drive, Perseverance, Persistence, Goal Focus.
Focused and Organised - An engineering professional’s propensity to remain consistent and diligent throughout their work. Measures the following sub-traits: Diligence, Discipline, Methodical, Initiative.
Teamwork - An engineering professional’s propensity to form interpersonal connections with their team members. Measures the following sub-traits: Cooperative, Sociable, Positive Expression, Connection Seeking.
Adaptability and Resilience - A graduate’s propensity towards effective stress management, an acceptance of change, and a willingness to change personally. Measures the following sub-traits: Collected, Confidence, Self-Directed, Self-Esteem.
Interpersonal Skills - A graduate’s propensity towards effective, careful, and goal directed interpersonal communication. Measures the following sub-traits: Social Tact, Socially Comfortable, Positive Expression, Outgoing.
Problem Solving - A graduate’s propensity towards innovation, idea generation, and outside the box thinking. Measures the following sub-traits: Long-term focused, Creativity, Innovation, Need for Cognition.
Willing to Learn - A graduate’s propensity towards intellectual curiosity, flexible thinking, and a drive to acquire knowledge Measures the following sub-traits: Inquisitive, Free-Thinking, Curiosity, Cognitive Flexibility.
Work Ethic - A graduate’s propensity towards a high level of effort, achievement motivation, and a drive to succeed. Measures the following sub-traits: Drive, Goal Focus, Initiative, Perseverance.
Analytical - An IT professional’s propensity to engage in objective and purposeful evaluation, allowing them to understand complexity. Measures the following sub-traits: Fairness, Discipline, Vigilance, Routine-Orientated.
Focused and Thorough - An IT professional’s propensity to concentrate and dedicate significant attention to important tasks. Measures the following sub-traits: Principled, Fairness, Honesty, Consideration.
Innovative - An IT professional’s propensity to generate novel, unconventional, and unorthodox ideas. Measures the following sub-traits: Empathetic, Emotional Awareness, Intuitive, Sympathetic.
Problem Solving - An IT professional’s propensity to persist when solving problems, ensuring that solutions are reached no matter what. Measures the following sub-traits: Negative Expression, Positive Expression, Social Tact, Socially Comfortable.
Project Management - An IT professional’s propensity to mobilise resources and gear them towards completing a project. Measures the following sub-traits: Initiative, Energetic, Methodical, Goal Focus.
Attention to Detail - A legal professional's propensity towards careful and deliberate working. Measures the following sub-traits: Methodical, Diligence, Discipline, Initiative.
Communication and Influence - A legal professional’s propensity to speak their mind, express their opinions, and convince other people. Measures the following sub-traits: Principled, Fairness, Honesty, Consideration.
Confidence and Presence - A legal professional’s level of interpersonal assertiveness and social confidence. Measures the following sub-traits: Self-Confidence, Assertive, Socially Comfortable, Social Confidence.
Principles and Ethics - A legal professional’s propensity to follow a moral code and to play by the rules. Measures the following sub-traits: Principled, Fairness, Honesty, Consideration.
Resilience and Stress Management - A legal professional’s propensity to manage stress and pressure. Measures the following sub-traits: Collected, Confidence, Self-Directed, Self-Esteem.
Communicative and Expressive - A marketing professional’s propensity to effectively express their thoughts, opinions, and ideas. Measures the following sub-traits: Assertive, Energetic, Sociable, Outgoing.
Creative - A marketing professional's propensity to generate novel, interesting, or unusual ideas and concepts. Measures the following sub-traits: Artistic, Free-Thinking, Imaginative, Inquisitive.
Detail-Oriented - A marketing professional’s propensity to display a careful, methodical, and cautious workstyle. Measures the following sub-traits: Diligence, Discipline, Methodical, Vigilance.
Flexible and Adaptable - A marketing professional’s ability to deal with change, stress, and uncertainty. Measures the following sub-traits: Long-term focused, Confidence, Self-Esteem, Self-Directed.
Lateral Thinking - A marketing professional’s intellectual curiosity and level of abstract thinking. Measures the following sub-traits: Need for Cognition, Innovation, Complexity, Adventurous.
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We integrated Test Partnership into our interview procedure, utilising the TPAQ-45 Personality Profile to bolster our team selection process. One standout feature is the platform's user-friendly interface, facilitating smooth navigation, while the results are both comprehensive and easily understandable. I wholeheartedly endorse Test Partnership for its exceptional utility; it has proven invaluable in forecasting future performance, assessing personality traits, and enhancing candidate experiences.
Iona McCullagh Talent Acquisition Team Leader, STR Group
We use these tests as part of our recruitment process and have found it very insightful. I found the system very easy to use. I would definitely recommend.
Karren Webbe Head of People, Peacock & Co Solicitors
Test Partnership is an easy to use resource for testing graduates and junior-mid level candidates. It has been good for replicating tests quickly and integrates very nicely with our ATS system.
Sarah Taylor Talent Acquisition, CloudRock
Super easy to use!
Phoebe Heffer Recruitment Advisor, Fladgate
Test Partnership was user friendly and the customer service has been superb! We were able to build out our projects to fit our needs. We have utilized the TPAQ-45 Complete Profile, Concepts Critical Thinking, and Situational Judgement Test the most to assist us in our recruiting process as well as gaining a better understanding of how we can serve our employees. We look forward to continuing our relationship with Test Partnership and would highly recommend them.
Tiffany Chaney HR Generalist, McDonald PT
We use Test Partnership's personality and strengths tests as a trusted element of our selection process. There is a comprehensive range of tests and the platform is extremely straightforward to use. If you need any assistance the support is great.
Andy Hull Operations Director, JB Leitch
Great product and the communication with the team is great, very clear and quite low response times as well!
Nina Voitenko Early Careers Coordinator, Evelyn Partners
We use Test Partnership as part of our company new joiner process as well as recently using this for a one time project to understand our people better. Ben has always been extremely helpful when we have any questions and the tests themselves are so valuable to really understand our people. Test Partnership is user friendly, quick and simple and the team are always on hand and respond very quickly for any questions we may have so for this reason I would recommend to anyone. No improvements needed currently - very happy with the current set up.
Anna O'Mahony Operational Support Lead, Vitality
We have used test partnership for over a year now to grow our supply chain team... it has helped us hire 6 people at different levels, and assisted in countless applications. The tests we have used are insight numerical, verbal and inductive to show a wide range of skills. It helped us massively during the hiring process as this is a very comparable test so we were able to directly analyse candidates. It also saved us time, as we were able to rule out some candidates based on scores, saving us interview time. One of my favourite things about test partnership is the user interface. I believe it is very simple to use. Furthermore, the use of graphs and other data makes it easy to compare.
Arjun Sanghera HR Specialist, Selco Builders Warehouse
We used TP for mass student Graduate and School Leaver online testing before enrolling them onto Apprenticeship schemes. Critical Thinking, verbal reasoning and Psychometric, it made it a lot easier to filter candidates, it has improved our process and we would recommend the service.
Sasha Dickerson Talent Aquisition Consultant, Kreston Reeves
We used Test Partnership for screening assessments as part of our Future Talent 2025 campaign. The system was incredibly easy to use and was designed bespoke for our needs. We utilised various assessments that allowed us to screen candidates against our values and the behaviors we were looking for in the right candidates. The system worked really well, saving us time and making the screening process much easier. I would definitely recommend Test Partnership to a friend.
Emma Faulconer Talent Acquisition Manager, Cadent Gas
We have been using the Test Partnership for a number of years to support our analyst and consultant recruitment activity. The range of tests on offer and simple format make it really easy to use. We use the results to help filter candidates when we are dealing with high volumes which really helps speed up the process. The self-registration link is really great!
Ali Barrett Recruitment Manager, 4C Associates
We use test partnership to send assessments for our candidates for specialized roles, it makes doing our job easier and helps us decide to chose the right candidate. It is easy to use and very simple to send across to our candidates.
Umar Abowath Talent Acquisitionn Specialist, Greencore
We have been utilizing Test Partnership for assessments at AMSOL, and I can confidently say it has been a game changer for us. The psychometric tests have significantly improved our hiring process, leading to numerous acknowledgments and referrals from our clients who appreciate the thoroughness and accuracy these tools bring to recruitment. It has undoubtedly been one of the best decisions we've made... We are genuinely pleased with the outcome and the improvements it has brought to our recruitment processes.
Annet Wambui HR Business Partner, AMSOL
We introduced Test Partnership for our new Graduate Scheme - a way to help us to differentiate between all of the brilliant applicants. The range of available tests, the ease at which to set up groups and programmes, the user experience - all superb. And to receive such a well documented profile with the results made this a brilliant way to get key insights, and ensure we made the right call. Absolutely would recommend!
Joseph Doyle Group HR Manager, Praxis Group
Worked well for hiring candidates with good data
Thomas Barratt Hedge Fund Operations Manager, Ironshield Capital
We were struggling to identify high-potential candidates and especially when the recruitment process was run internally, without consultants involvement... the results are amazing. Firstly it's an important cost saving - especially in entry and associate level roles where we internally run the whole recruitment process among the assessments. Also, we are able to evaluate our candidates and recognize better any red flags.
Petros Raftopoulos Human Resources Business Partner, Pernod Ricard
Test Partnership offers great assessments tests... I appreciate the fact that support is immediately available to help me choose the right tests for the role I am recruiting for. I like the format of their soft skills, numerical reasoning, verbal reasoning tests and reports. They are easy to understand with the necessary level of detail to help us make the best hiring decisions. For an SME like us, Test partnership makes hiring easier and cost effective. Thank you very much!
Marina Prifti HR Manager, Ampersand
Upon reviewing our recruitment process we decided to look to the market for some testing for potential new recruits. After speaking to the team at Test Partnership it became clear that their offering was exactly what we needed. The team also guided on the best way to purchase credits for use, hence we get best value for money. We have been so impressed with the insights we have received that we have setup tests for existing staff to identify gaps we can help to develop through the personal development plans.
Chris Berry Commercial Manager, The Networking People
We use Test Partnership in our recruiting process. As a HR Management and Consulting company ensuring we pick the right candidates is at the core of our business and having Test Partnership as a partner has ensured we get the right candidates for the right jobs. It saves us on time, effort and expenses for us and the clients we serve.
Mary Wanjalla Marketing and Operations, AMSOL
Soft Skills FAQs
Soft skills are a range of behavioural competencies which underpin performance and job-fit in specific roles. As these competencies are behavioural in nature, they require dedicated behavioural assessments to measure them. Additionally, the particular soft skills which underpin performance will vary based on the role, and may differ significantly between roles, so the Soft skills tests is suitable for any role.
Here is the full list of all the competencies measured by the the Soft Skills Questionnaire:
Achievement-Oriented, Adaptability and Resilience, Adaptable and Flexible, Adaptable and Resilient, Analytical, Attention to Detail, Client Focus, Communicative and Engaging, Communicative and Expressive, Communication and Influence, Communication and Listening, Confidence and Presence, Creative, Dedication and Commitment, Detail-Oriented, Emotional Intelligence, Enterprising, Focused and Organised, Focused and Thorough, Industrious, Innovative, Interpersonal Skills, Lateral Thinking, Objective and Rational, Organisation, Organised and Focused, Organised and Thorough, Planning and Organising, Positivity and Optimism, Principles and Ethics, Problem Solving, Process Orientation, Project Management, Providing Great Service, Resilience and Stress Management, Resilient and Adaptable, Teamwork, Willing to Learn, Work Ethic.
Soft skills tests in the hiring process assess candidates' soft skills and can predict job performance, and ensure objectivity, saving time and resources while enhancing the quality of hires and reducing potential risks.
Our tests use adaptive test technology which allows our Soft skills tests to be suitable for all levels (from school leavers to senior executives). By administering only psychometrically-optimal questions for each candidate, the Soft skills questionnaires can reach an equal or greater level of reliability than comparable assessments, but in less than half the time.
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