TestGorilla is one of the most widely used assessment platforms for small to mid sized companies, with a huge test library and a reputation for being quick to get started with. But its reviews tell a mixed story: it's rated 4.1 out of 5 on Capterra, with customer service scoring 3.9, and around one in five of its 1,700-plus Trustpilot reviews are one-star.
For us, the bigger issue is how its tests are delivered. Each TestGorilla assessment is fixed-form, meaning every candidate answers exactly the same questions. That keeps scores comparable, but it also means that once one applicant has seen the questions, they can be shared with everyone else applying for the same role (candidates can also apply twice with different details to see the exact test before their actual try).
Our list of alternatives will look over some of the best adaptive (non fixed-form) assessment options.
Criteria
Criteria offers validated cognitive, personality and skills tests in a self-service platform, and support is where it most clearly beats TestGorilla. Its customer service scores 4.7 on Capterra against TestGorilla's 3.9, and reviewers describe the team as responsive and easy to reach.
A good choice if you want validated tests with dependable support, and also if you're based in USA.
Clevry
Clevry is a UK assessment provider offering psychometric ability tests, personality questionnaires and situational judgement tests. Its pricing is published on its website, with subscription plans that include unlimited candidates and a pay-as-you-go option for teams that hire irregularly, so you can see what you'll pay before you speak to anyone. Reviewers on G2 rate it 4.4 out of 5 and most often praise its ease of use and clear, manager-friendly reports.
Its range is narrower than TestGorilla's library, so check it covers the roles you hire for. A good fit if you want psychometric tests with transparent pricing.
Test Partnership
Test Partnership is a specialist in cognitive and behavioural assessment, rather than hard-skills. Every test is developed by business psychologists and trialled on tens of thousands of participants from mixed backgrounds, and comes with technical documentation, reliability and validity evidence, and robust evidence that it doesn't adversely affect protected groups. That's what makes a selection decision defensible. Our ability tests are adaptive, so candidates see questions pitched to their level rather than one fixed set, and you can combine ability and personality for a blended view of each candidate. You can download sample reports and example questions, so you know exactly what candidates will see.
Support is where we try hardest to stand out: training and onboarding are included as standard, and our UK team is on hand whenever you need it.
Great product and the communication with the team is great, very clear and quite low response times as well!
On cheating, TestGorilla's approach centres on proctoring, such as webcam snapshots and tracking when candidates leave the test window. Some candidates find that intrusive, and like any detection tool, it can only flag suspicious behaviour after the fact. It can't stop a candidate using AI on a second device. We have anti-cheat features too, but our real answer is designing assessments that are built to be impractical for a candidate to use AI on. MindmetriQ, our gamified cognitive assessments, is the perfect example of that.
Conclusion and next steps
If you're looking for a TestGorilla alternative, the choice comes down to what you're trying to fix.
If support is the issue, Criteria's is among the best reviewed in the market. If you want psychometric tests with transparent pricing, Clevry publishes its prices upfront. And if you need defensible cognitive and behavioural assessment, Test Partnership gives you validated, adaptive tests that differ from candidate to candidate, backed by technical evidence and expert guidance from our business psychologists, and in MindmetriQ, assessments built to prevent AI use rather than try to catch it.
You can explore our aptitude tests, personality tests and anti-cheat features, or see what's included on our pricing page.
Sources: TestGorilla, TestGorilla on Capterra, TestGorilla on G2, TestGorilla on Trustpilot, TestGorilla FAQ on test questions,Criteria, Criteria on Capterra, Clevry pricing, Clevry on G2.
Joshua Hancock
Digital Marketing Manager at Test Partnership. Over seven years' experience as a writer, content strategist, SEO and digital marketer.
