section one

5 Effective Interview Questions to Measure Initiative

Lead consultant at Test Partnership, Ben Schwencke, explains why Initiative is worth measuring.

1:35 Quickly understand why Initiative is worth measuring.

During times of transformational and disruptive change, hiring candidates who demonstrate initiative is crucial for organizations looking to stay ahead of the curve. Initiative is a powerful trait that embodies proactivity, problem-solving, and the ability to innovate and drive change. But how can you identify and measure this essential quality during the interview process?

Initiative is the ability to take proactive action, identify opportunities, and act independently without waiting for direction.

However, measuring creativity can be a difficult task for employers, especially during the interview process. Traditional interview questions and techniques may not effectively gauge a candidate's creative thinking abilities, and relying solely on a candidate's resume or portfolio may not provide a complete picture of their creative potential.

In this article, we will explore five effective interview questions designed to accurately gauge a candidate's level of initiative, ensuring you select the best talent for your team. By asking these targeted questions and evaluating the responses, you can gain valuable insights into a candidate's ability to take ownership, think creatively, and contribute positively to your organization's growth and success.

Question 1

Can you describe a time when you took the initiative to solve a problem or improve a process at work without being asked to do so?

A
A strong answer:

A strong answer will demonstrate the candidate's ability to identify issues, take ownership, and proactively come up with creative solutions. It should clearly explain the problem, the steps taken to address it, and the positive results achieved. Ideally, the candidate will also show their ability to collaborate and communicate effectively with others during the process.

B
A weak answer:

A weak answer may be vague or lack specifics about the problem and solution. It may not show any real sense of ownership or proactive thinking. The candidate might not mention any tangible improvements or results, or may focus more on complaining about the issue rather than finding solutions.

Probing questions
  • 1. What was the problem or inefficiency you identified?
  • 2. How did you come up with the solution or improvement?
  • 3. What was the outcome, and how did your initiative impact your team or organization?

Question 2

Tell us about a time when you went above and beyond your job description to contribute to the success of a project or your team.

A
A strong answer:

A strong answer will showcase the candidate's willingness to take on extra responsibilities and their ability to effectively manage their time and resources. The response should clearly describe the situation, the actions taken, and the impact of those actions on the project or team. The candidate should also reflect on the experience and demonstrate a growth mind-set by sharing the lessons learned.

B
A weak answer:

A weak answer may lack detail about the specific actions taken or not convey a genuine sense of going above and beyond. The candidate might not address their motivation for taking on the extra work or demonstrate an ability to manage their time effectively. The response may lack a clear link between the candidate's actions and a positive outcome, suggesting they had little impact.

Probing questions
  • 1. What motivated you to go beyond your normal responsibilities?
  • 2. How did you manage your time and prioritize tasks to accommodate the additional workload?
  • 3. What was the outcome, and what did you learn from the experience?

Question 3

Can you provide an example of when you had to be proactive in anticipating a potential problem or challenge at work, and how you addressed it?

A
A strong answer:

A strong answer will demonstrate the candidate's ability to anticipate potential issues and act proactively to prevent or mitigate them. The response should clearly outline the situation, the candidate's thought process in identifying the problem, and the specific actions taken. The candidate should also explain the positive impact of their proactive approach on the team or organization.

B
A weak answer:

A weak answer may lack detail or focus on reactive problem-solving rather than proactive prevention. The candidate might not provide specific examples of the actions they took or the positive outcomes achieved. The response may not demonstrate a strong sense of initiative or strategic thinking, preferring to follow formal instructions.

Probing questions
  • 1. How did you identify the potential problem or challenge?
  • 2. What steps did you take to address the issue before it became a larger problem?
  • 3. How did your proactive approach benefit your team or organization?

Question 4

Describe a situation when you identified a need for change within your team or organization and took the lead in implementing that change.

A
A strong answer:

A strong answer will showcase the candidate's ability to recognize opportunities for improvement and their leadership skills in driving change. The response should clearly explain the need for change, the steps taken to gather support, and the process of implementing the change. The candidate should also discuss any challenges faced and how they successfully overcame them, demonstrating resilience and adaptability.

B
A weak answer:

A weak answer may lack specifics about the need for change or the actions taken to implement it. The candidate might not discuss their role in building support or driving the change, or may fail to mention any challenges and how they were addressed. The response may not convey a strong sense of leadership or initiative, suggesting they may struggle with being proactive.

Probing questions
  • 1. What was the need for change that you recognized, and why was it important?
  • 2. How did you go about building support for the change among your colleagues or superiors?
  • 3. What challenges did you face during the implementation process, and how did you overcome them?

Question 5

Can you share an example of when you took on a project or task with little or no guidance, and how you successfully completed it?

A
A strong answer:

A strong answer will highlight the candidate's ability to work independently, take initiative, and adapt to challenging situations. The response should clearly describe the project or task, the reasons for limited guidance, and the approach taken by the candidate to complete it. The candidate should also discuss the resources or strategies used to overcome obstacles, demonstrating their resourcefulness and problem-solving skills.

B
A weak answer:

A weak answer may not provide a clear example of a project or task with limited guidance or may lack detail about the candidate's approach to completing it. The response might not discuss the resources or strategies used to overcome challenges or may not convey a strong sense of initiative, adaptability, or problem-solving ability.

Probing questions
  • 1. What was the project or task, and why was there limited guidance available?
  • 2. How did you approach the task and develop a plan for its completion?
  • 3. What resources or strategies did you use to overcome any obstacles and achieve your goals?
section two

Limitations of interview questions for Initiative

Initiative, as a behavioural competency, can be tricky to measure using the traditional interview format. Having high levels of initiative isn’t particularly advantageous in interviews and doesn’t aid in interview performance more generally. Consequently, candidates who are highly skilled in interviews are likely to excel, regardless of the questions asked or their actual levels of initiative. As a result, we strongly recommend using behavioural assessments to gauge initiative, providing a more accurate estimate of the candidate’s level of proactivity.

Test Partnership offers a wide range of behavioural assessments designed to measure initiative, among many other essential behavioural characteristics. By measuring initiative using an assessment, you avoid unintended bias based on social skills, providing a far more accurate indication of candidates’ initiative. For more information on our behavioural assessments, please contact us directly or request a free trial.