How to Assess Soft Skills in Candidates: The Proven, Research-Backed Method
How to assess soft skills with reliable, science-backed methods proven to improve hiring accuracy and efficiency.
Struggling to identify the best candidates? You're not alone. 37% of UK employers have "hard to fill" vacancies (CIPD, 2024), and 73% of job applicants aren't even qualified for the roles they apply to (SparkHire, 2024).
The good news? Research has identified exactly which selection methods work best. Instead of relying on gut feelings, you can use scientifically proven techniques that consistently predict job performance and save you from costly hiring mistakes.
If you'd rather watch a quick video, here's Ben explaining the 3 best personnel selection methods for hiring:
Selection Method | Key Strengths | Best Used For | Scalability |
---|---|---|---|
Cognitive Ability Tests | Strongest predictor of job performance | All roles requiring problem-solving | ✓ Highly scalable |
Personality Questionnaires | Predicts cultural fit and reduces turnover | Understanding workplace behaviour | ✓ Highly scalable |
Structured Interviews | Explores motivation and experiences | Final-stage selection | ✗ Time-intensive |
The winning approach? Most successful hiring teams use these methods together – assessments for efficient screening, interviews for final decisions.
✓ Cognitive ability tests are the strongest predictor of job performance across all roles
✓ Personality questionnaires predict cultural fit and reduce costly turnover
✓ Structured interviews work best as final-stage selection (not screening)
Best strategy: Use assessments to screen efficiently, then interview your top candidates. This approach saves time and dramatically improves hiring accuracy.
Here's a fact that might surprise you: cognitive ability is the single best predictor of job performance across virtually all roles. Whether you're hiring graduates, technical staff, or managers, thinking ability directly impacts performance.
Every job requires problem-solving, learning, and decision-making under pressure. This is critical when one in three UK businesses make bad hires due to rushed decisions (Protocol, 2024). Ability tests measure exactly these capabilities.
The stakes? With UK hiring costs averaging £6,125 per employee (CIPD, 2024), you can't afford to get it wrong. Ability tests help identify top performers before you invest significant time and money.
Different jobs demand different thinking skills. The key is choosing tests that mirror the mental demands of your specific role:
The most accurate approach combines multiple tests to get a complete picture of someone's cognitive abilities. This gives you confidence that candidates can handle the full range of thinking demands your role requires.
The beauty of modern assessment platforms? They make this entire process effortless.
With Test Partnership's platform, you simply select the most relevant tests from our comprehensive library, invite candidates to complete them online, and instantly review results to identify your strongest performers. No training required, no manual scoring, no guesswork.
Want to see how ability testing can transform your hiring decisions? Explore our range of aptitude tests and discover which ones align with your role requirements.
Skills tell you what someone can do, but personality reveals how they will behave. Personality questionnaires uncover behavioural patterns that often make or break job performance.
This matters more than many realise. Bad hires can reduce team productivity by 72% (Brandon Hall, 2024), usually due to behavioural mismatches, not skills gaps. With 25% of UK workers leaving for better opportunities (Totaljobs, 2025), personality assessments help identify people who'll perform well and actually stay.
These assessments provide insights you simply can't get from CVs or interviews alone:
The result? You can predict not just whether someone can do the job, but whether they'll thrive in your specific environment and stay engaged long-term.
Curious about how personality insights can improve your hiring success? Learn more about our personality assessments and see sample reports.
You probably already use interviews, but here's the key: structured interviews (same questions for every candidate) are powerful predictors of performance, while casual conversations aren't.
The difference is consistency. Unstructured interviews create unfair comparisons and unreliable results.
Interviews are highly effective but time-intensive. With the average UK hiring time at 4.6 weeks (Totaljobs, 2025), much comes from interview processes.
Unlike assessments that candidates complete independently, interviews require substantial team investment:
"If each interview requires three hours of preparation, conducting, and follow-up, interviewing 1,000 candidates means 3,000 hours of work for your team."
This is why successful hiring teams use interviews as a final-stage selection tool, not a screening method. By using assessments to identify your best candidates first, you can focus your interview time on the people most likely to succeed.
This approach transforms interviews from a time-intensive screening process into focused conversations with pre-qualified candidates. You'll have better discussions and make more informed decisions.
The research is clear: cognitive ability tests, personality questionnaires, and structured interviews consistently outperform other selection methods. While there are many other tools available, these three form the foundation of effective hiring.
The key insight for busy hiring teams? You don't need to implement everything at once. Start with the method that addresses your biggest pain point:
Most successful hiring teams combine these methods strategically: using assessments for efficient early-stage screening and structured interviews for final decisions. This approach has helped UK businesses save millions in bad hire costs while significantly improving their quality of hire.
Ready to see the difference? The most important step is simply getting started. Even implementing one of these methods will immediately improve your hiring accuracy and save you time in the long run.
Browse our complete library of cognitive ability tests and personality questionnaires to see exactly how they work and which ones might be right for your roles.