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Organisational Commitment

Lead consultant at Test Partnership, Ben Schwencke, explains what is organisational commitment.

0:49 Quickly understand what is organisational commitment.

Organisational commitment refers to the emotional attachment that employees have to their organisation and its goals. It is the level of dedication and loyalty that employees have towards their employer. Committed employees are more likely to stay with the organisation, be more invested in the organisation's success, and have a positive attitude towards their work.

Organisational commitment can be measured through various methods such as surveys, interviews, focus groups, and observation.

Organisational commitment is closely aligned to other psychological constructs such as job satisfaction, employee engagement, and organisational citizenship behaviours and many employers will use these terms interchangeably. Improving organisational commitment can lead to benefits such as increased productivity, better performance, improved employee retention, and a more positive organisational culture. When organisational commitment is lacking, organisations may experience a decrease in employee motivation, teamwork, and cooperation.

Consequently, organisations often track their employees' commitment closely using annual surveys and questionnaires.